Thank you for registering
with RG Riley.
RG Riley is a full service
off price apparel company in business for over 80 years. We have distribution
centers in
RG Riley sells prepack cases
of closeouts and irregulars at deeply discounted prices.
We carry products from Hanes,
Gildan, Fruit of the Loom, Russell, Lee and many other major makers. We
specialize in T-shirts and casual wear.
Will call and pick up service
are available at all of our distribution centers. Customers picking up at our
Listed below is a directory
of our customer service personnel who are available to assist you with any of
your needs. Please feel free to contact them at any time for assistance.
We also have Live Support On
Line. If you would like immediate assistance please click on the Live Support
image and you can communicate with one of our customer service representatives
with your keyboard.
Password and username help
Please contact any of our
customer service representatives to assist you with resetting your password or
retrieving your username. You can also email password@rgriley.com and we will email
you the information. Please make sure to include your registration name or
company name. Lastly you can register as a new account and the system will automatically
email you your username and you can then change your password.
Freight Quotes and Freight
questions
UPS and Federal Express are
still the cheapest shipping method below $200.00 for a single shipment.
Please contact Donna or
Eugene or our customer service personnel for a freight quote where the cost of
shipping exceeds $200.00 per shipment. In some cases we can save you 25%.
You will need to have the
number of cases and the weights for each warehouse.
If you are placing an order
on the web please select XSI as the carrier and enter Freight quote in the
comments section. We will bid the shipment out over the internet and invoice
you at the cheapest rate.
Web site questions and web
tours
Please contact customer
service they will be happy to assist you in navigating our site.
Web Errors and Web system
problems
Please contact customer
service; they will direct you to a technician to complete your order.
Purchasing our products and
special orders
Please contact one of our
sales representatives, they will be happy to answer any questions you may have
about our products or suggest an alternate solution.
Shipping
Most web orders are shipped
the same day. Should you require an extended ship date please enter a ship date
in the comment section. Ship dates greater than 7 days from the order date will
be canceled. Should you have a question about an order please contact customer
service. We require a ship to address within the
Merchandise returns and
merchandise problems
Please contact
Payment methods
RG Riley accepts Visa and
MasterCard as well as company checks, cash and wire transfers. Credit may be
obtained for approved customers after 6 months of transaction history.
Email Policy
RG Riley sends out a weekly
email advertising our current specials. You may opt out of any mass email by
clicking on the opt out link at the bottom of any commercial email.
RG Riley also sends order
confirmations and shipping confirmations on all orders. If you do not receive
order confirmations or shipping confirmations please email sales@rgriley.com with your up to date
email address and we will correct our records.
Web Discounts
RG Riley issues a 1.5%
discount on all original web orders.
Additional tier discounts are
built into our system. The tier discounts apply to the number of cases
purchased by color and style. Placing an order in 5 case increments per style
and color will reduce the purchase price by 4% per case and orders placed in 40
cases per style and color will reduce the purchase price by 6% per case.
Packing details
Packing details are available
on most styles we carry. You can view the packing detail "pdf" by
clicking on the packing details link located on the quick order screen or the
online catalog feature details page.
Pricing
Actual customer pricing can
only be seen on the quick order screen. Clicking on any of the case prices on
the quick order screen will display piece cost.
RG Riley
Corporate Head Quarters
Hours 8:00 am to 6:00 pm CST
1-800-624-3922
1-708-429-3131
Sales department
Customer service
Warehouse manager
RG Riley
Hours 7:00 am to 3:00 pm EST
RG Riley
Leilani Luna Facility manager Leilani@rgriley.com
Xavier Estrada Sales and warehousing RGRCA@rgriley.com
Jorge Garcia Sales and warehousing RGRCA@rgriley.com
Hours8:00 am to 4:00 pm PST
Thank You
RG Riley
Off Price Apparel