We suggest you add sales@rgriley.com to your contacts list prior to clicking on the "Get New Password" button to allow our email to reach you.
The password has been sent to the email address entered if it matches the one we have on file.
If you have changed your email address or have multiple email addresses and you do not receive the new password you will have to call customer service and update the email address on your account.
Call 708.921.5874 or click on the Chat Online Icon in the upper left hand corner if you do not receive your password or it is not working.
Now with Build Your Own Pallet you can forecast the physical size of your shipment to better assist you with your order making decisions. In general, orders that reach at least 1/4 pallet per warehouse (as determined by the dimensions of each unique case in your cart) are qualified for shipment on a pallet via Common Carrier (as opposed to Parcel Service like FedEx or UPS). You may be able to attain huge freight savings by tailoring your orders to these pallet specifications. Click on the chat line or call customer service at 708.921.5874 for a freight quote.
Your discount level is determined by the total number of cases added to your cart. Discounts start at 1% for 6 cases up to a maximum of 7% for 100 cases+ regardless of the warehouse they are shipping from. The discounts are reflected in the prices on the items in your cart will change as new discount levels are reached.
RG Riley ships orders from our two primary warehouses located in Illinois and Virginia by many methods including Customer Pickup, USPS, UPS, Fed EX and LTL carriers for larger orders. The shipping cost and delivery options can be seen on the delivery options page. The shipping method can be changed at any time prior to completing the order. The shipping costs per garment will decrease as more cases are added to the cart.
